Background of Web Designs by LAO

Web Designs by LAO was an idea created by our designer, Lisa-Ann Oliver expanding from a hobby of hers. With an increasing demand for her work, she decided to go "public" and the rest is history.

Web Designs by LAO is a family-owned business located in Monroe, Washington. It is fully licensed and develops, updates, and maintains websites for a wide variety of organizations and individuals.

We generally do not out-source any of our work. If the situation ever occurred where we would need some specialized work completed, we would use only local contractors that would meet our standards.

What We Do

We provide personal web design services for home-based and small businesses, nonprofit organizations, groups, individuals, and churches. We design subject-related websites such as hobbies, arts and crafts, genealogy, and photo albums.

With the Internet explosion, having a web presence is a vital part of successful communication and marketing. Regardless of the economic situation, a website is one of the most cost-effective and widest-reaching advertising tools you can use.

working on the internet

Our Philosophy

We believe that each of our clients should have a clean, artistic, personalized website that is easy to use and, most importantly, portrays exactly what our client wants it to.

About Our Web Design Team

Lisa-Ann Oliver

Co-Founder, Manager and Creative Director. Lisa-Ann attended the University of Virginia. She has been designing websites for more than 14 years and has successfully completed web design courses at Bellevue Community College in Washington. After an extensive career in the legal field, she actively works with pro-life education and hospice organizations.

Robert E. Oliver

Co-Founder and Office Manager. Rob has a B.A. in Systems Management from Colorado Tech, an Associates degree in Marketing, and is an Army veteran. His military background included work in military publications and logistics. His experience also includes work in real estate and financial organizations, and five years as a paralegal.

Need Help?

If you want an update to your existing website, or want a website and are not sure where to start, contact us, by email or by phone at (360) 282-2642. Our personalized service will help you get an effective, attractive, professionally designed website that fits within your budget.

Your website will be designed and coded to insure it loads quickly when used with all major browsers. The website will be easy to read while still maintaining a professional look. Our primary business goal is to give our customers a website they can be proud of and our processes are built around that. We believe a customer should not have to accept only what is given them. Your website is not uploaded until you are satisfied with it and it is developed completely based on your guidelines.

To meet the exacting compliance standards of the web design industry, websites are tested using all major browsers, including Internet Explorer, FireFox, Safari, and Opera. We also take the extra steps of testing on 3 different computer systems, Windows XP, Windows 7, and Mac, before the website is turned over to the Client.

Website Changes

Unlike many web designers, we do not limit the number of changes that can be made to a website while it is being developed. Sometimes things get missed, or a new and better idea suddenly springs up, and we allow for that. After all, a customer should not be limited to the number of changes that can be made when that is exactly why the customer is contacting us. That is our Customer Service standard.

Website Costs

In the web design industry, the cost for creating a website is based on the number of pages, the amount of time needed to create the website, and the complexity of design elements that the customer would like to include. For instance, a 5-page website that is just information would (or should) cost less than a 10-page website that includes a shopping cart, videos, multiple forms, etc. We will always be fair in our cost to you. We will never exceed the cost shown on our cost estimate and contract, unless you tell us it okay to add something.

Our pricing is very competitive in the industry. We want to insure our customers are happy and will continue to use our services in the future.

The Necessary Legal Stuff

  • Web Designs by LAO reserves the right to refuse to build a website for any customer, at our sole discretion. This includes, but is not limited to, sites in our opinion that contain offensive, obscene or unethical content.
  • Web Designs by LAO will not cancel any contract without cause and will do so only after discussing the situation with the Client first.
  • Web Designs will not intentionally use or accept any copyrighted material on any website that we build or work on. Web Designs by LAO will take every precaution that this does not occur. Customers are informed of this policy within our contract and agree to those terms when they sign our contract.
  • For our Policies, go to our Policy Page.