About Our Team

Lisa-Ann Oliver

Co-Founder, Manager and Creative Director. Lisa-Ann attended the University of Virginia. She has been designing websites for nearly 11 years and has successfully completed web design courses at Bellevue Community College in Washington. After an extensive career in the legal field, she is actively working with pro-life and hospice organizations.

Robert E. Oliver

Co-Founder and Office Manager. Rob has a B.A. in Systems Management from Colorado Tech, an Associates degree in Marketing, and is an Army veteran. His military background included work in military publications and logistics. His more immediate experience includes work in real estate and financial organizations, and five years as a paralegal.

Our team is continuously taking more classes to keep ourselves current with trends in web design, coding standards, and new techniques. So when we are not working on one of our client's websites, we are probably studying.

Need Help?

If you want an update to your existing website, or want a website and are not sure where to start, contact us, by email or by phone at (360) 282-2642. Our personalized service will help you get an effective, attractive, professionally designed website that fits within your budget. Our turn-time averages 2 weeks for new websites, with some projects completed in less than 10 calendar days.

We design our websites to insure they load quickly with all major browsers, . The website will be easy to read, while still maintaining a professional look. Our primary business goal is to give our customers a website they can be proud of and our processes are built around that. We believe a customer should not have to accept only what is given them. Your website is not uploaded until you are satisfied with it and it is developed completely on your guidelines.

To meet the exacting standards of the business, all websites are tested on all major browsers, including Internet Explorer versions 6, 7 and 8, FireFox, Safari, and Opera, as well as 3 different computer systems, before the website is turned over to the client.

Website Changes

As is the case with some designers, the number of changes to be made to a website when it is being developed are not limited. Sometimes things get missed, or a new and better idea suddenly springs up, and we allow for that. Why limit the number of changes during the process when the client is paying for exactly that? And by the way, if something gets messed up by us, you won't be charged to get it fixed, or if you already paid, we will credit your account or refund your money. That is part of our higher Customer Service standard.

Website Costs

In general terms with most web design companies, the cost for creating a website is based on the number of pages, the amount of time needed to create the website, and the complexity of design elements that the customer would like to include. For instance, a 5-page website that is just information would (or should) cost less than a 10-page website that includes a shopping cart, videos, multiple forms, etc. We will always be fair in our cost to you, and we will never exceed the cost shown on our estimate and contract, unless you first say it is okay to add something on.

Knowing that advertising budgets are slim, particularly for small businesses, we always make every attempt to stay within your budget and we will not add any cost without first notifying you, guaranteed. We are up front with the estimated costs and provide that estimate to our customers in writing before we start any work. The same estimate will be attached to our contract and becomes a part of the contract.

Our pricing is very competitive in the industry and we want to keep it that way. We want to insure our customers are happy and will continue to use our services in the future.

Legal Stuff

• Web Designs by LAO reserves the right to refuse building a website for any customer, at our sole discretion. This includes, but is not limited to, sites in our opinion that contain offensive, obscene or unethical content.
• Web Designs by LAO will not cancel any contract without due or justifiable cause and will do so only after discussing the situation with the client first.
• Web Designs will not intentionally use any copyrighted material, for any reason, on any website that we build or work on. Web Designs by LAO will take every precaution that this does not occur. The only exclusion would be those situations where a customer has the authority to use material and has indicated this by agreeing to and signing our contract.
• For all of our Policies, go to Our Policy Page.