POLICIES AND GUIDELINES

We want to make things as easy as possible for you to get the website you want and to be able to enjoy it after we are done. Obviously there are certain legal rules we have to follow, so we have set certain guidelines and policies. These are designed for your protection as well as ours.

Service Limitations

Web Designs by LAO reserves the right to refuse to build or work on a website for any customer, at our discretion. This includes, but is not limited to, websites we deem offensive or contain obscene content.

When a written contract has been executed between Web Designs by LAO and a client and a violation of that contract occurs, either party reserves the right to terminate the contract upon written notice to the other party. Written notice should be provided by certified or registered mail.

Complaints

If Web Designs by LAO receives a complaint from a client, we will do everything necessary to resolve the complaint to the client’s satisfaction.

If Web Designs by LAO receives a complaint from a third party regarding website-related actions, the complaint will be forwarded to the client for their resolution.

Copyright Complaints

If a complaint is received that involves possible copyright infringement, Web Designs by LAO reserves the right to take any and/or all of the following actions:

Notify the client of the complaint.
Temporarily remove the disputed material from the website, if Web Designs by LAO has such capability.
Web Designs by LAO may provide assistance within reason and capability, to help resolve the dispute, when requested by the client. If the third party is represented by an attorney, client will assume responsibility for obtaining counsel to resolve the issue(s).
Depending on the outcome of the dispute, cancel any existing contract Web Designs by LAO may have with the client.

Your Satisfaction

We want to make sure you are completely satisfied while the website is being created and after it is done. If for any reason you are not happy with the progress, the design, or any other part of the project, we want you to let us know, at any time, so we can fix the problem. Our goal is to make sure the finished website is exactly the way you want it and that you are completely happy with it.

About us

Personalized web design services for home-based and small businesses, nonprofit organizations, groups, individuals, and churches.

Let's collaborate

PO Box 3956, Sequim, WA 98382
info -at- webdesignsbylao.com (email only)